Privacy policy

This web site is owned and operated Level Up  ("we", "our", or "us" or the "Company"). We understand and value your privacy. We want to make your experience online satisfying and safe.

This Privacy Policy (“Policy”) describes how Level up collects, uses, shares and secures the personal information you provide when you visit the Websites and Mobile Apps owned and operated by Level up, and when you use our Service(s). The use of information collected through our Service(s) shall be limited to the purpose of providing the service for which you have engaged Level up.

Our policies do not apply to third-party websites that are connected via links to our Site and may differ from other service offerings and you should carefully review the terms of service and this privacy notice before using these services. Please read this Privacy Policy carefully, as it governs how you use Level up or its affiliate products. If you do not agree to this Privacy Policy, please do not use the services of Level up.

What Data We Get

We collect certain data from you directly, like information you enter yourself, data about your consumption of content, and data from third-party platforms you connect with Level Up. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using.

Usage of Collected Information

  1. To provide, personalize, maintain and improve our products and services.
  2. To carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services
  3. To administer and enhance the security of our Level up platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
  4. To generate and review reports and data about, and to conduct research on, our user base and service usage patterns
  5. To remind you of completing payments to obtain course access and remind you about class timings or class reschedule or class cancellations if any

Advertisement

We partner with third parties to manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on our Website and other sites in order to provide you advertising based upon your browsing activities and interests

Security

We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.

Level Up takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and Level Up, the services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact our Support Team with any concerns.

Your Rights

You have certain rights around the use of your data, including the ability to opt out of promotional emails, cookies, and collection of your data by certain third parties. You can update or terminate your account from within our Services, and can also contact us for individual rights requests about your personal data. Parents who believe we’ve unintentionally collected personal data about their underage child should contact us for help deleting that information.

Children's Privacy

We are committed to protecting children's privacy online. This site is intended for users above the age of 13. We do not knowingly collect payment related information from children. If we learn that we’ve collected personal data from a child under those ages, we will take reasonable steps to delete it.
Parents who believe that Level Up may have collected personal data from a child under those ages can submit a request that it be removed.

Billing

If you use or provide services on the Site for which we implement a billing system for you, we will collect additional information from you so that we can process and collect billing information. For example, we may collect your mailing address to remit payments.

Cookies

The Site uses software tags called"Cookies" to identify customers when they visit our Site. Cookies are used to remember user preferences and maximize performance of our services. The information we collect with cookies is not sold, rented, or shared with any outside parties. Users who disable their Web browser's ability to accept cookies will be able to browse our Site but may not be able to successfully use our Service.

This privacy policy covers the use of cookies by our Site only and does not cover the use of cookies by any advertisers.

Merger, Sale or Insolvency

If the Company should ever file for bankruptcy or have its assets sold to or merge with another entity, information the Company receives from you from this Site is a Company asset that may be transferred in connection with these types of corporate events.

Change in this Privacy Policy

We may occasionally update this Privacy Policy. When we do, we will also revise the "last updated" date on the Privacy Policy. For changes to this Privacy Policy that may be materially less restrictive on our use or disclosure of personal information you have provided to us, we will attempt to obtain your consent before implementing the change. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect. Your continued use of this Site constitutes your agreement to this Privacy Policy and any updates.

Contact Us

If you have any questions about this privacy policy or your dealings with the Level up ,you can reach out to us.